PRICE ADJUSTMENT POLICY
At Freedom Outdoors, we offer price adjustments on eligible products purchased within 10 days prior to the start of a sale or price reduction.
Eligibility Criteria
To qualify for a price adjustment:
-
The original purchase must have been made directly from our website or in-store
-
The exact item (same model, size, and color) must be in stock at the lower price
-
The request must be made within 10 calendar days of the original purchase date
Exclusions
Price adjustments are not available for:
-
Clearance or final sale items
-
Flash sales, daily deals, or one-day promos
-
Bundle or package discounts
-
Coupon code or discount code offers used at the time of purchase
-
Third-party, Manufacturer or competitor pricing
-
Custom-built or special-order products
-
Past price adjustments (only one adjustment per item is permitted)
How to Request a Price Adjustment
To request a price adjustment, please contact us at:
Email: utopiapaddlesports@gmail.com
Include:
-
Your full name
-
Order number or receipt
-
Item(s) you purchased
-
Date of purchase
-
Screenshot or link to the lower price
Our customer service team will review your request and respond within 3 business days.
If approved, the difference will be refunded to your original payment method.
In-Store Purchases
For purchases made at our physical location:
-
Bring your original receipt
-
Visit the store within 10 days of purchase
-
The same terms and exclusions above apply
Final Notes
We reserve the right to limit or refuse price adjustments at our sole discretion. This policy may be updated without prior notice.
Questions?
For help with a price adjustment or any other inquiry, please contact us:
📧 Email: utopiapaddlesports@gmail.com
📞 Phone: 705-309-8815